Born in 2006, Capital Outdoors contained a small, focused range of outdoor products. Over the years that followed our product range diversified and our name changed to Capital Stores to reflect the expanding catalogue that resulted from our rapid growth. Despite this we've always been an outdoor retailer at heart, so with that in mind we decided to re-focus our website and go back to our roots, concentrating on the products that mattered to us most.
In 2013 we relocated to larger, better facilities, allowing us to provide the best service possible to our customers, and for 2014 our website logo and product range were brought up to scratch including the addition of a selection of leading outdoor brands such as Kelty, Wenzel and Big Agnes for tents and sleeping bags, Garmin for GPS systems, and Quest Leisure for caravan accessories. Following the success of our re-launch we have decided to improve our site even more – adding new lines including Oyster and Biolite. Going back to our previous name was the last piece of the puzzle, allowing us to be a complete and dedicated outdoors retailer!
During our transition we retained a number of existing market-leading outdoor ranges including Snooper for caravan & motorhome sat navs and Avtex for 12 volt televisions, along with a huge range of Swiss Army knives from Victorinox and Leatherman, torches from LED Lenser and running watches from Garmin.
We passionately believe that as a retailer it's vital to treat both customers and suppliers as an extension of ourselves, because we wouldn't be here without either! We do our best to provide the best customer experience possible and continually strive towards strong partnerships with our suppliers, encouraging mutual growth that benefits everyone, from our suppliers to our customers, as it enables us to build respectful relationships with our suppliers, who provide us with better deals for our customers.
As well as our on-going commitment to improving our product range and customer experience, we are constantly analysing our customer’s shopping experiences to fine-tune our operation, ensuring that our continued success is based on the satisfaction of our customers.
Currently, we deliver well in excess of 99% of our orders within the estimated timeframe found on each product page, and we have a dedicated in-house customer service team answering your calls if you need any help. We are constantly refining our processes and methods of doing business to improve this even further.
www.capitalstores.co.uk and associated sites are all trading names of Capital Outdoors Ltd, a company registered in England and Wales.
Company Registration Number: 05771158
VAT Registration Number: GB 931 5000 70